1. Who We Are
KoreaPlus-Lifes.com ("KoreaPlus", "we", "us") is a Korea travel information service operated independently. Our website is located at https://koreaplus-lifes.com. For privacy inquiries, contact us at our contact page.
2. Data We Collect
2a. Data you provide
- Contact form — name, email, message (processed by Formspree, not stored by us)
- AI chatbot messages — your questions sent to our Cloudflare Worker; not logged or stored after the response is returned
- Itinerary preferences — travel dates, interests, group type. Used only to generate your itinerary; stored in your browser's localStorage, not on our servers unless you use the Share feature
2b. Data collected automatically
- IP address — used for rate limiting (max 3 AI itinerary generations/day). Not stored persistently
- Browser storage — localStorage for theme preference, language, font size, saved itineraries, and recent searches. Only accessible on your device
- Analytics — Google Analytics 4 and Microsoft Clarity (only if you accept cookies). Both use anonymised IP addresses
3. Cookies & Tracking
We use cookies only with your consent:
- Functional (always active): localStorage for user preferences. No cross-site tracking.
- Analytics (consent required): Google Analytics 4 — anonymised pageview and event data. Microsoft Clarity — heatmaps and session recordings (anonymised).
You can change your consent at any time by resetting your cookie preference.
4. Third-Party Services
| Service | Purpose | Data Sent | Privacy |
|---|---|---|---|
| Google Maps / Places | Place ratings & directions | Search query | Google Privacy |
| OpenRouter (Meta Llama) | AI chatbot & itinerary builder | Your message / preferences | OpenRouter Privacy |
| Cloudflare | CDN, Workers, KV storage | IP address (rate limiting) | Cloudflare Privacy |
| Google Analytics 4 | Usage analytics (consent-gated) | Anonymised usage events | Google Privacy |
| Microsoft Clarity | Heatmaps (consent-gated) | Anonymised interaction data | Microsoft Privacy |
| Formspree | Contact form processing | Name, email, message | Formspree Privacy |
5. Your Rights (GDPR / CCPA)
If you are in the EU, EEA, UK, or California, you have the following rights:
- Access — Request a copy of data we hold about you
- Deletion — Request deletion of your data ("right to be forgotten")
- Portability — Receive your data in a machine-readable format
- Objection — Object to data processing for analytics purposes
- Withdrawal — Withdraw consent at any time (analytics cookies)
To exercise any right, use our contact form with subject "Privacy Request". We respond within 30 days.
Note: Since we don't create user accounts and don't store personal data on our servers (beyond anonymised analytics), most data we could delete is in your own browser's localStorage.
6. Data Retention
- AI chat messages: not retained after response is returned
- Itinerary share links: stored in Cloudflare KV for 30 days
- Rate limiting (IP-based): 24 hours
- Analytics data: per Google/Microsoft standard retention (default 14 months for GA4)
- Contact form submissions: retained by Formspree per their policy
7. Children's Privacy
KoreaPlus is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided data, please contact us immediately.
8. Changes to This Policy
We may update this policy. Changes are effective when posted. We will indicate the "Last updated" date at the top. Continued use of KoreaPlus after changes constitutes acceptance.
9. Contact
For privacy questions, use our contact form or email us via the form with subject "Privacy Inquiry".